User manual

Administration

Managing users, roles, and organisation settings. Most of this requires Admin; a few settings require Owner.


Team members (Role: Admin)

Admin → Users lists everyone in your organisation.

  • Invite a member: enter their name, email, and role. They receive an email and set their own password on first login.
  • Change a member's role or active status.
  • The Owner cannot be demoted or deactivated through this screen.

Choosing a role

Give them…If they need to…
ViewerOnly read comparisons, assessments, reports.
EditorCreate projects, upload, run analysis, edit data.
AdminManage users and approve decisions / configure the approval matrix.
OwnerManage tenant settings and the AI processing policy.

Set at least two Admins if you use enforced approvals — separation of duties means one person cannot both request and approve a decision.

Organisation profile

  • Admin → Tenant shows your organisation profile.
  • Renaming the organisation requires Owner.

AI processing policy (Role: Owner)

Controls whether document content may be sent to an external AI provider — approved external (default), local only, or disabled. See Approvals & Governance.

  • View: GET /admin/ai-policy (Admin).
  • Change: PUT /admin/ai-policy (Owner).

Approval matrix (Role: Admin)

Configure whether awards and bid decisions require sign-off, and by whom. See Approvals & Governance.

Plan & usage

Your plan governs limits such as daily extraction volume and AI request rate. If you hit a limit, extraction is paused with a clear message; upgrade or wait for the window to reset.

Data protection

  • Data is isolated per organisation — you never see another organisation's data.
  • Account deletion anonymises personal data without breaking the audit trail.
  • Users can export their data.
  • Retention and deletion follow your configured policy; a legal hold overrides retention so held data is never purged.

For deployment, backup/restore, incident response, and release procedures, see the operator runbooks in the operator runbooks.